ARLINGTON, TEXAS – November 28, 2017 – Bob Moore Construction has completed construction of GM Financial’s fifth call center in North America, located in San Antonio.
“The GM Financial call center is one of the most dramatic projects we’ve built in a long time,” said Larry Knox, executive vice president of Bob Moore Construction. “The remarkable upscale design, coupled with the fact that we produced this for a Fortune 50 company, makes this building a true showpiece in our portfolio.”
Designed by San Antonio-based RVK Architects, the new facility is projected to create up to 700 jobs in San Antonio and potentially drive more than $300 million in total economic output in its first 10 years of operation. The project was partially subsidized with a $2.5 million grant from the Texas Enterprise Fund, as well as tax incentives from the city of San Antonio and Bexar County.
The idea to build in San Antonio came from Jesse Pruitt, principal of Dallas-based Somervell Commercial Realty. “Van Power with Robert Lynn brought me the lead,” Pruitt said. “I was aware of a great location in San Antonio owned by Western Security, and they were very interested in doing a build-to-suit project for GM. GM Financial thought it was the perfect site, with lots of trees and character. They loved the idea of having their new facility integrated with natural surroundings.”
As part of the site selection process, Pruitt toured several call centers in San Antonio with GM Financial representatives, and their experience impacted plans for the new facility. “GM Financial learned that in this part of San Antonio, they had to compete for the best employees,” Pruitt said. “To attract the kind of employees they wanted, they needed to upscale their original plans for the facility’s features and designs. That’s why we incorporated several remarkable elements, including an exterior deck, an exercise room, a full kitchen and large windows to offer plenty of outside views.”
The 100,000-square-foot, two-story call center showcases an assortment of modern design elements to deliver a luxury feel to the corporate office space. Rooms are accented with colorful designs in carpet and laminate flooring, varying paint schemes and artistic light fixtures. Employee spaces include a large commercial cafeteria with a stone pizza oven; arcade room with video games; break room with equipment for pool, table tennis and shuffle board; dayroom-styled relaxation spaces; and a gymnasium with showers and locker facilities.
“I was looking for Bob Moore Construction to do what they always do—deliver a product everyone likes,” Pruitt said. “I’ve worked with them since 1983, and I use them whenever I can. I trust them and know they’ll get the job done for me, on time and on budget.”
That sentiment is echoed by Knox.
“We have worked with Jesse for more than 30 years on several dozen buildings around Texas,” Knox said. “We take great pride in having such an enduring business relationship with one of the most respected developers in the Texas real estate market, and we’re excited about the opportunity to work with Jesse again in the near future.”